Better Business Bureau Recognizes Rover Oaks Pet Resort with Pinnacle Award!

(Rover Oaks staffers Joy Lee, Jarnell Charlot, Toni Baker, Steve Smith, Rachel Johnston, Michael Baugh and Joy Ricke celebrate their BBB Pinnacle Award.)

Rover Oaks Pet Resort is excited to announce that they were awarded the 2011 Pinnacle Award from the Better Business Bureau (BBB) at the group’s Education Foundation Awards for Excellence luncheon held Wednesday, May 4 at the InterContinental Houston. Proceeds from the luncheon help fund the BBB Education Foundation which educates consumers about scams and fraudulent business practices in the Greater Houston area. 

The BBB Awards for Excellence recognizes businesses and non-profits for their achievements and commitment to overall excellence and quality in the workplace.  Rover Oaks has been providing their two and four-legged clients with superior service since opening in 2001 and this recognition further emphasizes the resort’s commitment to providing the ultimate customer experience.  

“We strive to go above and beyond for everyone that enters our doors,” said Steve Smith, owner of Rover Oaks Pet Resort.  “To us, excellence in the workplace all boils down to happy clients.  Whether lodging, grooming, attending doggie daycare or participating in a training class, it is our goal to ensure that our clients and their pets are completely satisfied with the service provided.  This attention to detail has really helped us get to know each customer and truly understand their needs.  We are thrilled to receive this acknowledgement and will continue to make workplace excellence and customer satisfaction our top priorities.” 

Rover Oaks provides training, lodging, grooming and daycare from both their Houston and Katy locations.  To learn more about Rover Oaks and their services, visit www.roveroaks.com or call 713-662-2119 (Houston) or 281-693-7687 (Katy).

About Rover Oaks Pet Resort:

Rover Oaks Pet Resort is the premier destination in Southeast Texas for overnight lodging, doggie daycare, grooming and training.  Rover Oaks has two locations with large campuses of 2.5 and 3.5 acres conveniently located two blocks south of Reliant Stadium in Houston and a short walk from Katy Mills Mall in Katy.  Rover Oaks Pet Resort first opened its doors in 2001 and was built around a philosophy of fun, socialization, and physical activity.  The pet care professionals at Rover Oaks know that pets who enjoy daily playtime and physical activity are more adjusted, less stressed, and healthier.  Per their slogan, that’s why Rover Oaks is “where every pet loves to go!”

 

 

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congratulations on being recognized by the better business bureau, this will help more and more dogs find a great home, thanks for all that you do!!!
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